Privacy Policy

1. Introduction

At WiseMind, we believe your mental health journey is deeply personal. This Privacy Policy explains how we collect, use, and protect your information when you use our DBT skills training application.

We've designed WiseMind with privacy as a core principle. Your most sensitive data — including your journal entries and S.O.S. lists — stays on your device by default, giving you complete control over your personal information.

2. Information We Collect

Information Stored Locally (On Your Device)

• Journal Entries: All thoughts, reflections, and personal entries you create
• S.O.S. Lists: Your personalized coping strategies and emergency contact information
• Progress Data: Your skill practice history and personal notes
• Custom Settings: Your app preferences and personalization choices
• Contacts (Optional): If you grant permission, we access your device's contacts so you can select favorite people for quick access within the app. Your contacts are not uploaded to our servers or shared with any third party.

Information We May Collect

When you use certain features of WiseMind, we may collect:

Third-Party Analytics, Advertising & Crash Reporting

We work with the following third-party service providers to help us understand app usage, measure the effectiveness of our marketing, and diagnose technical issues:

• Meta (Facebook) Events Manager: We share certain app events (such as installs, sign-ups, and feature usage) with Meta Platforms, Inc. to measure and improve the performance of our advertising campaigns. This may include device and event identifiers, but never your journal entries, S.O.S. lists, or other personal content. When you start a free trial or purchase a subscription, we also send the associated purchase price, currency, and product ID to Meta as part of these events. You can manage how your data is used for advertising through your device's privacy settings (e.g., App Tracking Transparency) or directly with Meta at facebook.com/adpreferences.
• Sentry: We use Sentry to collect crash reports and error diagnostics so we can identify and fix bugs. Crash data may include device information and app state at the time of the error, but does not include your journal entries or S.O.S. lists.

These providers only receive the data necessary to perform their services and do not have access to your locally stored personal data.

3. Cloud Synchronization — Your Choice

We understand that some users want to access their data across multiple devices or keep a secure backup. That's why we offer optional cloud synchronization.

What Happens When You Enable Cloud Sync

• Your journal entries and S.O.S. lists are encrypted and uploaded to our secure servers
• You can access your data across all your devices
• Your data is automatically backed up
• Data is encrypted both in transit and at rest

What Happens When You Disable Cloud Sync

• New entries are stored only on your device
• Previously synced data can be deleted from our servers upon request
• Local data on your device remains unaffected
• You can re-enable sync at any time

4. How We Use Your Information

We use the information we collect to:

• Provide and maintain the WiseMind application
• Sync your data across devices (if you enable this feature)
• Send important service updates and security notifications
• Improve app performance and fix issues
• Develop new features based on aggregated, anonymized usage patterns
• Measure and improve the performance of our advertising campaigns (via Meta Events Manager)

We never:

• Sell your personal information to third parties
• Read your journal entries or personal content
• Use your journal entries, S.O.S. lists, or other personal content for advertising purposes
• Share identifiable information with researchers or institutions without consent

5. Data Security

We take the security of your information seriously:

• Encryption: All data transmitted to our servers is encrypted using TLS. Stored data is encrypted at rest using AES-256.
• Access Controls: Strict access controls limit who can interact with our systems.
• Regular Audits: We conduct regular security reviews and vulnerability assessments.
• Secure Infrastructure: Our servers are hosted on reputable cloud providers with enterprise-grade security.

6. Data Retention

Local Data

Data stored on your device remains there until you delete the app or clear the data manually. We have no control over locally stored information.

Cloud-Synced Data

If you use cloud sync, your data is retained as long as your account is active. You can:

• Delete individual entries at any time
• Request deletion of all cloud-stored data
• Export your data before deletion
• Delete your account entirely

7. Your Rights & Choices

You have control over your data:

• Access: View all data associated with your account
• Portability: Export your data in a standard format
• Correction: Update or correct your account information
• Deletion: Delete your data or account entirely
• Consent: Change your cloud sync preferences at any time in Profile Settings

8. Children's Privacy

WiseMind is not intended for children under 13. If you are between 13 and 18, please use the app with parental guidance. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we will notify you through the app or via email (if you've provided one). We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or your data, please reach out:

Email: josuexdaria@gmail.com

We aim to respond to all inquiries within 30 days.